We support healthcare leaders to strengthen collaboration across the primary and secondary care interface. Through expert facilitation and leadership development, we help teams build shared purpose, improve communication, and drive system-wide transformation that delivers better outcomes for patients and staff.
Clinically led, we bring the expertise to support your healthcare teams become more efficient, effective and resilient.
Driven by a shared goal to improve UK healthcare, we’ve been supporting transformation across the system since 2003.
Our Advisory Partners bring together clinical and operational expertise, combining frontline experience with credentials in improvement and behavioural science. They provide hands-on support to healthcare teams, ensuring every programme delivers measurable results and lasting change.
Xytal have partnered with over 1,300 primary and secondary care organisations across the UK. We take a holistic approach to transformation, integrating leadership development, process improvement, digital innovation and system interface improvement to create sustainable change across neighbourhood teams and the wider system.
Every healthcare organisation is unique. That’s why our support is always tailored, building confident, capable leaders and embedding practical improvements that last.
Xytal is proud to be an accredited Delivery Partner to NHS England’s Primary and Community Transformation and Improvement Team.
We support healthcare teams to become more efficient, productive and successful.
Primary and Secondary Care Interface
Integrated Neighbourhood Teams
We support neighbourhood teams to work more effectively together, focusing on leadership development, improving system interfaces, and making the most of digital tools. We help teams strengthen collaboration across primary, secondary, and community services, while embedding practical sustainable improvements.
Leadership Programmes
We develop bespoke leadership training programmes for individual leaders and leadership teams to build the skills, knowledge and confidence you need to achieve challenging goals. Healthcare environments are emotionally demanding and procedurally complex places to work. We deliver tailored training to equip you with the tools to thrive.
Supporting Digital Transformation
We help healthcare teams to lead digital transformation with clarity and confidence. We support individuals and systems to align around purpose, build digital capability, and embed meaningful change that enhances care, improves efficiency, and empowers staff at every level.
Practice Level Support (PLS)
Practice Level Support, formerly known as the General Practice Improvement Programme (GPIP) is designed to help practices operate more efficiently, improve productivity, and enhance the patient experience—particularly in relation to access to care.
Practice Improvement
We work with you to eliminate waste, reduce errors and optimise resources. Our teams enable you to improve patient care delivery and we equip you to continually innovate and improve in the future through healthcare process improvement.
Since 2003, we’ve successfully helped 100s of PCNs and ICSs to become more efficient, effective and productive.
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Xytal have worked with over 1300 practices across the whole of England supporting the Primary and Community Transformation and Improvement programme.
- These figures are based on per practice, per week, and include data from May 2023 to March 2024.
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Average Clinical Time Saved
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Average Admin Time Saved
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Reduction in call wait times
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Reduction in abandoned calls
Our highly qualified professionals offering bespoke, practical advice and a wealth of experience.
Our teams are rigorously selected and developed for their technical skills and their alignment with our culture. Healthcare delivery is a uniquely demanding workplace and every team we deploy carries deep knowledge and experience of that environment to help you achieve your success.
Xytal is driven by purpose: to make people healthier and make the world a happier place.
Dr Richard More
Founder – Xytal




